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I was left with an £8,000 vet bill when my insurer cancelled my pet policy

Kim Watts experienced distress when her pet insurance provider unexpectedly cancelled her policy, leaving her responsible for an £8,000 vet bill following treatment for her dog Darcey. Darcey had suffered a crushed disc due to a severe attack by two dogs during a walk. Watts had confirmed with the insurer—over speakerphone while at the vet’s…